Rapid Response 24/7 Serving All Of Southern California
FIRE & SMOKE DAMAGE QUESTIONS & ANSWERS
FIRE & SMOKE DAMAGE QUESTIONS & ANSWERS
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WHY YOU NEED A REMEDIATION PROFESSIONAL?
For results you can have confidence in, the IICRC recommends hiring a certified restoration firm. Restoration to a property can be complex. Proper smoke and odor removal are tasks that require technicians certified in these specific areas.
WHY PEOPLE CHOOSE AMERICAN RESPONSE TEAM
All of our property restoration specialists are thoroughly trained in fire and smoke damage restoration services and are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the Indoor Air Quality Association (IAQA).
WHEN SHOULD I CALL AMERICAN RESPONSE TEAM?
American Response Team can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause.
WHAT HAPPENS IF I DON'T CALL RIGHT AWAY?
Ash and smoke, if left unhindered, will cause extensive corrosion, etching and discoloration, not to mention lingering powerful odors. Professionals that clean fire and smoke damage can stop this before it becomes a major problem.
TAP TITLES TO CHANGE TABS
If a professional isn’t hired to clean smoke and fire damage, the costs for restoration will skyrocket after a few weeks. Metals may need to be replaced, carpet will permanently discolor and glass may be severely etched, which will necessitate replacement. It will also become apparent that the odors caused by the disaster may still be present and intense enough to be distracting. Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.
WHAT WE DO
The first thing we do when on site is to identify all affected materials and the source of any odors. The only way to properly clean smoke and fire damage is to be extremely thorough. Ash residue is easily disturbed and can spread through the building with ease, causing nearly everything to need restoration. We will identify what can and cannot be salvaged, and will remove any built-up ash residue that is coating surfaces. Over time, ash builds up in layers, and may eventually form into a lacquer-like consistency. Once this is done, we will locate the source of the odor, and treat it with specialized detergents that are formulated for neutralizing this kind of odor.
PIECE OF MIND
Insurance Capabilities – We offer comprehensive fire and smoke damage mitigation services and have a long history of working with insurance companies to help get your claims processed as quickly as possible.
IICRC Standards – American Response Team works with the IICRC to help set the standards by which the industry operates.
WHAT OUR CLIENTS ARE SAYING
I am pleased to tell you that your work far out exceeded (is there such a word?) my expectations. In other words, the job was very well done. It was a clean up following a fire which, to me, is an extremely depressing undertaking. But Restoration personnel came into the picture and did the job with determination. The result was very satisfactory. Workers were on time daily.
Mr. Jon Takata, I was pleasantly surprised at Will’s professionalism in handling my claim. The crew of three people who restored my smoke damaged home was conscientious, hard working and friendly. I was shocked when they would not accept the meager tip I offered them. They assured me it was against company policy.
I want to thank you for being attentive to my needs. I appreciate all the efforts of your employees. They are doing a great job! Also, I want to mention the promptness in attending to my requests. I would like to congratulate your company for having well trained people, especially Angela. She is attentive and returns calls immediately.
Thank you for coming on this critical time, 1 day before Thanksgiving, to help us. Your cleaning staff was excellent and courteous. I would not hesitate to call you again if the need arises. Again, many thanks from all of us.